Indiana Metal Craft, Inc.
Last Updated: October 21, 2026
1. GENERAL
Indiana Metal Craft, Inc. (“Indiana Metal Craft,” “IMC,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, https://indianaimc.com/ (the “Website”).
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you browse our Website, inquire about our products and services, request samples, submit a reseller application, contact our team, or otherwise interact with us online.
Our Website provides information about our metal products, including custom coins, medallions, medals, ornaments, belt buckles, lapel pins, awards, golf accessories, and other personalized and promotional products.
By using our Website, you acknowledge the practices described in this Privacy Policy. Where consent is required by applicable law, we will obtain your consent as appropriate.
This Privacy Policy applies to information collected through our Website and related online communications. It does not automatically apply to third-party websites or services that may be accessible through links on our Website. We encourage you to review their respective privacy policies.
2. INFORMATION WE COLLECT
We may collect personal information that you voluntarily provide when interacting with our Website, including when you submit a contact form, request a product sample, inquire about a custom project, apply to become a reseller, submit a product review, or communicate with our team.
Depending on your interaction with us, the information collected may include:
- Contact information: Name, business name, mailing address, email address, and telephone number.
- Business information: Company name, job title, business type, and other information relevant to your business relationship with IMC.
- Inquiry and project information: Product preferences, project specifications, artwork, design files, customization requests, quantities, and other details you choose to provide.
- Communications: Information included in emails, contact forms, product reviews, sample requests, and other correspondence with us.
- Transaction information: Information necessary to process or manage an order, request, or business transaction, where applicable. Payment information may be handled by third-party payment providers, depending on the transaction method.
- Technical information: Certain information may be collected automatically when you visit our Website, including your IP address, browser type, device information, pages visited, and general website usage data.
We collect only the information reasonably necessary for the purposes described in this policy, subject to applicable law.
3. HOW WE USE YOUR INFORMATION
Indiana Metal Craft may use the information we collect to:
- Respond to questions, inquiries, and requests for information.
- Provide product details, samples, estimates, and quotations.
- Review and process reseller applications and business inquiries.
- Communicate about custom product designs, artwork, production requirements, orders, and related services.
- Process and manage transactions and fulfill applicable business obligations.
- Improve our Website, product information, customer experience, and services.
- Maintain business records and manage our relationships with customers, distributors, resellers, and other business partners.
- Send company updates, product announcements, promotional materials, or other marketing communications where permitted by law.
- Protect our Website, prevent fraud, maintain security, and address technical issues.
- Comply with applicable laws, regulations, and legal obligations.
Where marketing communications are sent, you may opt out by following the unsubscribe instructions provided or contacting us directly. Opting out of marketing communications will not prevent us from sending necessary transactional or service-related messages.
4. DISCLOSURE OF PERSONAL INFORMATION
We do not sell personal information to third parties for monetary consideration.
We may disclose personal information in the following circumstances:
Service providers and business partners. We may share information with service providers who assist with operating our Website, hosting, communications, analytics, order processing, payment processing, customer support, or other legitimate business functions. These providers may access information only as needed to perform their services, subject to applicable contractual and legal requirements.
Business operations. We may share information with authorized employees and representatives who need it to respond to inquiries, manage customer relationships, process requests, and carry out our business activities.
Legal and regulatory requirements. We may disclose information when required by law, regulation, court order, or other valid legal process, or when reasonably necessary to protect our rights, property, safety, or the rights and safety of others.
Business transfers. Information may be transferred as part of a merger, acquisition, restructuring, sale of assets, or similar business transaction, subject to applicable legal requirements.
With your consent. We may disclose information for other purposes when you have provided the necessary consent.
We do not authorize third parties to use personal information entrusted to us for purposes unrelated to the services they provide, except as permitted or required by applicable law.
5. COOKIES AND WEBSITE TECHNOLOGIES
Our Website may use cookies and similar technologies to support website functionality, remember preferences, understand website traffic, improve performance, and enhance the browsing experience.
Cookies are small data files stored on your browser or device. Depending on their purpose, they may help our Website recognize your browser, remember certain settings, or provide information about how visitors interact with our pages.
We or our website service providers may use the following types of technologies, depending on the tools implemented on the Website:
- Essential technologies: Support core website functionality and security.
- Preference technologies: Remember certain settings or preferences.
- Analytics technologies: Help us understand website traffic and usage patterns.
- Marketing technologies: Where implemented and permitted, help measure or support promotional activities.
You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.
Third-party services integrated into or linked from our Website may use their own cookies or tracking technologies, subject to their respective privacy policies and settings.
6. DATA RETENTION
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, managing business relationships, maintaining records, fulfilling contractual obligations, resolving disputes, and meeting legal requirements.
The retention period may vary depending on the type of information, the nature of our relationship with you, and applicable legal or business requirements.
When personal information is no longer reasonably necessary for these purposes, we will take appropriate steps to delete, destroy, or de-identify it, subject to applicable law and legitimate recordkeeping requirements.
7. DATA SECURITY
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure. We cannot guarantee the absolute security of information transmitted to or stored by us.
If you have concerns about the security of your personal information, please contact us using the details provided in the Contact Information section below.
8. YOUR PRIVACY RIGHTS AND CHOICES
Depending on your location and applicable privacy laws, you may have rights regarding your personal information, including the right to:
- Request access to personal information we maintain about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information, subject to applicable legal exceptions.
- Withdraw consent where our processing relies on your consent.
- Opt out of marketing communications.
- Exercise other privacy rights available under applicable law.
To submit a privacy-related request, contact Indiana Metal Craft using the information below. We may need to verify your identity before processing certain requests.
We will review and respond to requests in accordance with applicable law. Some information may need to be retained to satisfy legal obligations, resolve disputes, or complete legitimate business activities.
9. THIRD-PARTY WEBSITES AND SERVICES
Our Website may contain links to third-party websites, platforms, or services, including external retail, payment, social media, or other business services.
These third parties operate independently and may collect information according to their own privacy policies. Indiana Metal Craft does not control the privacy practices or security of third-party websites and services.
We encourage you to review the applicable privacy policy before submitting personal information to any third party.
10. CHILDREN'S PRIVACY
Our Website is intended for business customers, distributors, resellers, and other individuals interested in our products and services. It is not directed toward children under the age of 13, and we do not knowingly collect personal information directly from children under 13 through the Website.
If we learn that we have collected personal information from a child under 13 without the legally required authorization, we will take appropriate steps to delete the information as required by applicable law.
A parent or legal guardian who believes a child has provided personal information to us may contact us using the details below.
11. CHANGES TO THIS PRIVACY POLICY
Indiana Metal Craft may update this Privacy Policy from time to time to reflect changes in our business practices, Website functionality, technology, or applicable legal requirements.
Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this page periodically to remain informed about how we handle personal information.
12. CONTACT INFORMATION
If you have questions about this Privacy Policy or wish to submit a request concerning your personal information, please contact us:
Indiana Metal Craft, Inc.
4602 W Innovation Ct
Bloomington, IN 47404
United States
Phone: (812) 336-2362
Website: https://indianaimc.com/
You may also contact us through the contact form available on our Website.